Helpdesk & support
Fast remote and on-site troubleshooting for everyday issues: devices, printers, software and everything in between.
IT support for NZ small business
IT that just works, so you can get on with business.
Everyday IT support, systems and advice for small and medium businesses across New Zealand, set up by an engineer with an enterprise cybersecurity background. One call for everything from a slow laptop to your whole network.
15+ yearsin IT and security
No lock-inmonthly plan or pay-as-you-go
NZ-basedreal people, Auckland
What we do
Everyday IT, sorted
Whatever the problem, we've probably solved it before. No jargon, no upselling, just IT that works and stays secure.
Networks & Wi-Fi
Design, install and maintain reliable wired and wireless networks for your office, warehouse or shop.
Cloud & email
Microsoft 365 and Google Workspace setup, migration and ongoing management, done properly.
Security & backups
Antivirus, firewalls and automated backups, set up by an enterprise cybersecurity engineer so your business keeps running if something goes wrong.
Servers & infrastructure
On-premise and cloud servers across Windows and Linux, sized right for your business, not oversold.
IT strategy & procurement
Plain-English advice on what to buy, when to upgrade and how to budget for technology as you grow.
How it works
Simple from the first call
No discovery-call runaround and no long contracts.
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Tell us what's going on
Send a short note on the problem or what you'd like sorted. You'll get a reply within one business day.
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We take a look
We work out what's going on and tell you plainly what needs doing, what can wait, and what it'll cost before we start.
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Fix it, then keep it working
We sort the urgent things first, then support you on a monthly plan or pay-as-you-go, whichever suits.
About Round
Kiwi-owned IT support with an enterprise security background
Round was originally founded by Tom Bosworth back in 2009 to give small and medium NZ businesses the same calibre of IT that big organisations get, without the enterprise price tag or the confusing contracts.
It's run by Tom Bosworth, an Auckland engineer with 15+ years across infrastructure, systems and cybersecurity, including securing systems at New Zealand Trade and Enterprise and the fintech-adjacent SaaS company 9 Spokes. That experience goes into every small-business setup: sensible security, reliable backups and systems that don't need constant attention.
We work as an extension of your team: proactive, plain-speaking and easy to reach.
- No lock-in contracts
- Fixed monthly plans or pay-as-you-go
- NZ-based support from real people
- Security built in, not sold as an extra
What people say
Calm, practical, and gets things moving
"He cut through the debate fast and got us shipping again."
"Security-minded without ever slowing us down — practical and calm under pressure."
"Guided a safe modernisation and made the right calls when it mattered."
Get in touch
Let's talk about your IT
Tell us what's going on and we'll get back to you within one business day. If it's urgent, choose "Something urgent" and say so in the subject.
Email[email protected]
Based inGulf Harbour, Auckland. Remote and on-site support across NZ.
Reply timeWithin one business day